Currently, we only offer shipping within USA, but we are working on expanding to other countries in the future.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking the button in the shipping confirmation email or by entering your tracking number on the following page: Track your order

We are pleased to inform you that we offer free shipping on all orders, regardless of the order value. Whether you order a single item or multiple items, you will not pay any shipping costs.

You can return your items within 30 days of receipt. To ensure a smooth return process, we recommend reading our return policy in the footer of our website. To register a return, you can simply send us an email. Our team is ready to assist you and guide you through the return process.

Contact our customer service as soon as possible and provide your order number as well as photos of the damaged item. We will, of course, find a suitable solution.

You can exchange items by returning them according to our return procedure and placing a new order for the desired item. To start the process, you can contact us at: support@susanandparker.com.

If you wish to cancel or change your order, please contact our customer service as soon as possible. Changes can only be made if the order has not yet been processed.

Check our size chart on the product page to find the right size for your body type. If you have any questions, please contact us for advice.

Yes, we offer gift cards. To order them, please send an email to: support@susanandparker.com